Three top healthcare in-plant print centers share 30+ ideas and experiences that have helped these in-plant panelists be front runners in their operations and become "winners" by utilizing these ideas. Four topic areas include: shop transformation, process improvement, culture, growing new leaders.
The role of Web to print in the customer experience (CX) is increasing as more customers demand service like world class e-commerce sites such as Amazon offer. This white paper answers five questions about the customer experience, including the cost of a bad customer experience, mistakes to avoid when working on CX improvements, how WTP impacts CX and how to cost justify it; nine lessons we can learn from Amazon and three lessons we can apply to the printing business.
Read this In-Plant Graphics research report from a survey of nearly 200 in-plant respondents to learn how software has improved in-plant operations and the challenges that in-plants face implementing software. Software discussed includes Web to print, VDP, production print workflow software, and more. Also read about workflow automation levels, and the top workflow bottlenecks and workflow initiatives. This research project was made possible by Rochester Software Associates.
Three top in-plant print centers in Higher and K-12 Education share 30+ ideas and experiences that have helped these in-plant panelists secure a bright future for their operations and become "golden" by utilizing these ideas. Four topic areas include: new technology, business management, workforce change management and relevancy.
This eBook compilation of a three-part blog series seeks to identify why in-plants and printers are reluctant to invest in print workflow automation software. Author and consultant Howie Fenton busts five workflow myths that can be responsible for the reluctance to invest, reviews current research and data to uncover factors holding printers back, and talks with printers going through the process. The root cause for not investing in workflow automation- and how to overcome it- just might surprise you.
This white paper offers three ways to assess and think about your production print workflow and offers a painless way to audit your workflow environment. Find out how your in-plant print center scores and use Keypoint Intelligence |InfoTrends' guidance to identify where you can increase your efficiency. Workflow efficiency impacts the cost of every operation-- your scores are materially relevant.
Four top in-plant print centers in Higher Education, Healthcare and Government share 40+ ideas and experiences that have enabled these in-plant panelists to keep their in-plants strong. Four topic areas include: customer service, future stating, employee engagement and relevancy.
Read InfoTrends insights and learn how two in-plants benefit by taking Web to print beyond job submission to the next level, maximizing their investment. See the results successful in-plants have experienced, including improved operational efficiency, cost savings and better service for customers. Learn how your print center can provide your parent organization value while increasing workflow automation.
In this 20 page eBook, get over 40 Web to print best practices for in-plant print centers to implement, configure and use a WTP system and realize its maximum benefits. Eight topic areas, including: eight topic areas, including: installation, roll out, marketing, user adoption, pricing, Production and automation, expanding the print center's reach and summary and considerations.
Four top in-plant print centers in Banking, Non-Profit, Education and Media share 30+ ideas and experiences that have enabled these in-plant panelists to reach new heights. Four topic areas include: new technology, collaboration, customer service and remaining relevant.