See Key Presentations and Downloads from the In-Plant Printing and Mailing Association (IPMA) Conference and Sponsored Events

Get great insights from top in-plant print centers on a variety of topics.

  • IPMA Conference 2022
  • |
  • 16 August 2022

If you have workflow software that’s not meeting the needs of your customers or your print shop, talk with RSA. We have experts and resources that will help you quickly and efficiently navigate the process.

Watch the leader of one of the largest government in-plant print centers present how they changed their Web to Print and Print MIS software from solutions that were not meeting the needs of the shop or their customers. See what triggered the need for the change, how solution requirements were developed, new solution evaluation, the implementation phase, and more.

  • IPMA 2022 Conference
  • |
  • 07 July 2022

Ideas for Future-proofing Your In-plant Session

The panel shares ideas for how they balance today’s challenges with tomorrow’s opportunities to prepare their shop for the future. Hear how they are future-proofing their operation by using automation and workflow software to proactively address multiple challenges.

  • Blog Post
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  • Howie Fenton
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  • 07 July 2022

If You’re Problem Solving Who is Steering the Ship?

At a recent in-plant conference I was reminded of the benefits of remaining focused on long term strategic goals. Spending too much time on production issues like finding paper and rehiring staff can shift your focus away from strategic issues like remaining aligned with your parent organization. An excellent presentation about workflow automation showed how one in-plant has benefited from remaining focused on working toward their strategic goals for over a decade.

  • White Paper
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  • IPMA 2022 annual conference
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  • 05 July 2022

Ideas for Future-Proofing your In-plant Handout

Get the ideas for future-proofing your in-plant session handout. Read these exclusive ideas from Blue Valley Schools to start, maintain, and advance an automation-forward mindset that ensures their shop’s future. Presented in the IPMA 2022 conference session, "Ideas for Future-Proofing your In-plant."

  • Blog Post
  • |
  • Howie Fenton
  • |
  • 09 June 2022

Surviving Today’s Challenges to Help Your Recovery

In this post, Howie Fenton previews his IPMA conference presentation designed to help in-plants in your recovery from the last two and a half years. He offers suggestions for dealing with four top issues: declining volumes, hiring new staff, and minimizing complaints about pricing, and the impact of the paper shortage.

  • Blog Post
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  • Howie Fenton
  • |
  • 02 February 2022

New Strategies to Increase Satisfaction, Awareness, and Sales

To celebrate the IPMA's in-plant awareness month, this article talks about combining some new strategies to increase customer satisfaction, awareness, and sales. The ability to demonstrate shop value has been threatened as more customers work from home and more communication, marketing, and sales activities have switched to video communications. Using video for communications and demonstrating services can help in-plants increase satisfaction, awareness and sales. 

  • Blog Post
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  • Howie Fenton
  • |
  • 02 July 2021

Is it Time to Pivot to Growth Applications and Strategies?

In this article, we discuss print applications that are likely to decline and grow post-pandemic and a strategy to help you win back clients of your in-plant that may have outsourced their work during the pandemic. Using this knowledge will help you negotiate the twists and turns in product demand.

  • Blog Post
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  • Howie Fenton
  • |
  • 04 February 2021

5 Ideas To Support In-Plant Awareness

Inspired by in-plant awareness month, this post talks about the often-overlooked importance of understanding product and service awareness and offers five ideas to help you increase your in-plant’s awareness.

  • Blog Post
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  • Howie Fenton
  • |
  • 10 December 2019

Seven Ideas for Creative Problem Solving and Five Examples

The idea for this post came from answers to interviews in a recent IPMA research report that shows how some in-plant leaders are trying new answers to old questions. This article describes five “out of the box” solutions in-plants have used and offers seven ways to help you get outside your “box.”

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Since 1986, thousands of production print centers have turned to Rochester Software Associates to improve their workflows, increase their productivity, and delight their customers. Our software solutions for transform and conversion, output management, and web to print Turn Printing Into Productivity™. Above all, what really sets us apart is our intense focus on customer satisfaction.

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