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Welcome to the In-Plant Insights Blog

Read about topics relevant to in-plant, in-house and corporate print centers in all vertical markets. Get insights from RSA and guest industry bloggers like Howie Fenton and Ryan McAbee.

  • Blog Post
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  • Howie Fenton
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  • 03 June 2021

The Cost Savings of Killing E-Mail May Be 3x-5x Higher Than Estimated

Do you realize that killing e-mail can reduce labor costs for CSRs, estimators, and billing staff and that there are additional savings possible by reducing the costs associated with manual estimating and billing? The savings of killing e-mail may be 3x-5x higher than estimated in recent research. To best understand the savings you can achieve, read this blog post.

  • Blog Post
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  • Howie Fenton
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  • 10 May 2021

Why Killing E-Mail Orders Matters for Your Recovery

Do you realize how much time and labor costs are associated with processing e-mailed orders? Do you understand the total cost of operation and the savings you could achieve by automating order entry? Find out in this post where we discuss the time, costs and production challenges of accepting e-mail orders and how a Web to Print solution can save you money and accelerate your recovery.

  • Blog Post
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  • Howie Fenton
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  • 07 April 2021

Recover by Adapting to Lasting Pandemic Changes

By recognizing that some of the changes from the pandemic will disappear and others will remain you will be better positioned to recover and take advantage of the permanent changes. Innovative in-plants will find ways to take advantage of these changes and convert them from threats to opportunities.

  • Blog Post
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  • Rochester Software Associates
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  • 18 February 2021

Workflow Automation's Role in Post-COVID Recovery Webinar

Register now for our March 17th webinar featuring a live conversation with two in-plant managers about how their operations have adapted due to the pandemic, the pivotal role workflow automation played in keeping operations going and continues to play going forward, and which workflow products enable them to run their operations remotely.

  • Blog Post
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  • Howie Fenton
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  • 04 February 2021

5 Ideas To Support In-Plant Awareness

Inspired by in-plant awareness month, this post talks about the often-overlooked importance of understanding product and service awareness and offers five ideas to help you increase your in-plant’s awareness.

  • Blog Post
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  • Howie Fenton
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  • 14 January 2021

Are You Prepared to Accelerate your Recovery?

As we prepare for a recovery from our COVID infected businesses there are changes occurring that could help or hinder our success. Requiring staff to work from home has accelerated three challenges: reduced volumes, the difficulty finding qualified staff, and the reluctance to automate production. However, if we reposition or change how we talk about these issues they could become opportunities.  

  • Blog Post
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  • Howie Fenton
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  • 09 December 2020

Planning Your 2021 Post-COVID Recovery

Howie Fenton's latest RSA blog suggests three areas of your print operation to inventory and strategies to strengthen your print shop's 2021 recovery.

  • Blog Post
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  • Howie Fenton
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  • 16 November 2020

Manual Data Collection- The Worst Data Problem in the Industry

In this the second article in a two-part series about print shop metric issues we focus on four issues with manual data collection: unreliable data, staff productivity loss and dissatisfaction, and the inability to compile and analyze manually collected data.

  • Press Release
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  • Rochester Software Associates
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  • 26 October 2020

RSA's QDirect Offers Print Shops New Services and Adds Productivity with Preview of New Release During PRINTING United Digital Experience

Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plant print centers, commercial printers and PSPs announces the preview of a new release of RSA’s QDirect™ output management production workflow software during the PRINTING United Digital Experience...

  • Press Release
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  • Rochester Software Associates
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  • 19 October 2020

RSA Releases New Software for Flexible Workflow During PRINTING United Digital Experience, Announces Demo Days

Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plant print centers, commercial printers, and PSPs announces new digital production workflow software releases that add flexibility to production print workflows will be demonstrated during the PRINTING United Digital Experience...

  • Blog Post
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  • Howie Fenton
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  • 15 October 2020

Are you Collecting Bad Print Shop Metrics?

First in a two-part series about issues with print shop metrics. This article discusses bad metrics such as vanity metrics and suspect metrics and how on-time delivery and cost estimates may be a bad metrics.

  • Blog Post
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  • Howie Fenton
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  • 18 September 2020

The Evolution in Printing Metrics

In-plant print center metrics that best predict success and evaluate performance have changed. In this post, Fenton discusses several metrics, relates how in-plant vs. commercial printer metrics differ, looks more closely at newer metrics like equipment utilization and offers evidence of the metric that may be the most predictive of in-plant success.

  • Blog Post
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  • Ryan McAbee
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  • 31 August 2020

Three Questions to Explore to Build a Data-Driven In-plant in 2020

Keypoint Intelligence – InfoTrends sees data as critical for the printing industry's future. Ryan McAbee offers three questions for in-plants to contemplate to plan how to be a data-driven in-plant in 2020. We'll visit each of these in-depth throughout the year with tips to help keep you on track.

  • Blog Post
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  • Howie Fenton
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  • 11 August 2020

Technology's Increasing Importance for Engaging Staff

A recent Harvard Business Review survey concluded overwhelmingly that technology has a greater impact on employee engagement than it did three years ago and will continue to be a major factor. Utilize the latest technologies in your print shop and ensure your staff has an active role in using, remaining current and fully employing these technologies as part of an overall employee engagement strategy to foster engagement and attract and retain staff.

  • Blog Post
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  • Elisha Kasinskas
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  • 30 July 2020

Two Videos Reveal Web to Print Benefits for K-12

Two new videos from RSA detail how our Web to print and workflow management software is exactly what Chino Valley Unified School District’s in-plant print center needs right now. Watch to see how they have navigated change from COVID-19 and the overall benefits they have realized using WebCRD.

  • Blog Post
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  • Howie Fenton
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  • 17 July 2020

Software Dashboards and New Trends in Data Collection

The idea of business dashboards is not new. What is new is that dashboards have become a mainstream management tool and now upper management may request access to dashboards. Business dashboards typically provide a graphical display of critical information such as day to day data, key performance indicators (KPIs) or benchmarks. One of the main problems, however, is the lack of availability of dashboards. One of the few companies that offers a dashboard is RSA.

  • Blog Post
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  • Elisha Kasinskas
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  • 06 July 2020

Irony: 46% of In-plants Manually Track Operational Performance

While the top key business initiative for in-plants is to focus on reducing production costs and improving efficiency, ironically almost half track their operational key performance indicators (KPIs) manually. It's imperative to automate the production process and the data collection during the process to effectively manage a shop. Using your shop's data can identify the root cause of issues such as why you may not be meeting your on-time deliveries/SLAs- the most used in-plant operational KPI.

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Since 1986, thousands of production print centers have turned to Rochester Software Associates to improve their workflows, increase their productivity, and delight their customers. Our software solutions for transform and conversion, output management, and web to print Turn Printing Into Productivity™. Above all, what really sets us apart is our intense focus on customer satisfaction.

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